Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • THIS SITE DOES NOT PROVIDE ANY MEDICAL ADVICE
    Information on this web site is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional or any information contained on or in any product label or packaging. You should not use the information on this web site for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or adopting any treatment for a health problem. For any products or services purchased from this web site, you should read carefully all product packaging and instructions. If you have or suspect that you have a medical problem, promptly contact your health care provider. Never disregard professional medical advice or delay in seeking professional advice because of something you have read on this web site. Information provided on this web site and the use of any products or services purchased from our web site by you DOES NOT create a doctor-patient relationship between you and any of the parties affiliated with our web site. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
     
    LIMITATION OF LIABILITY
    Under no circumstances shall we or any other party involved in creating, producing, or distributing our web site be liable for any direct, indirect, incidental, special or consequential damages or loss of profits, good will, use, data or other intangible losses (even if we have been advised of the possibility of such damages) that result from (i) any delay, failure, interruption or corruption of our web site or any data or information transmitted in connection with the use of this web site. (ii) personal injury or death caused by your use or misuse of our web site, (iii) the cost of procurement of substitute goods and services resulting from your use of any goods, data, information or services purchased or obtained or messages received or transactions entered into, through or from our web site (iv) unauthorized access to or alteration of your transmissions or data, (v) statements or conduct of any third party on our web site, or (vi) any other matter relating to our web site. You hereby acknowledge that this paragraph shall apply to all content, merchandise, and services available through our web site. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, liability is limited to the fullest extent permitted by law.
    Notwithstanding the above, our sole liability for any reason to you, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from us through our web site.

     
    OUR RIGHTS
    We may elect to electronically monitor areas of our web site. We are not responsible for screening, policing, editing, or monitoring Content on our web site. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine, in our sole discretion, whether to remove or request the removal of such Content from our web site. We may terminate your access, or suspend your access to all or part of
    our web site, without notice, for any conduct that we believe, in our sole discretion, is in violation of any applicable law or is harmful to us, our interests or the interests of another user, a third-party provider, merchant, sponsor, licensor, or service provider. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.
     
    INDEMNITY
    You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, agents, providers, merchants, sponsors, licensors and affiliates from and against all claims, actions, demands, judgments, losses, and liabilities (including, without limitation, costs, expenses and attorneys' fees) by you or any third-party resulting or arising, directly or indirectly, out of Content you submit, post to or transmit through our web site, your use of our web site, your connection to our web site, your violation of these Terms of Use, or your violation of any rights of another person.
     
    DISCLAIMERS
    This web site is provided for your use on an "as is," "as available" basis. We, along with our affiliates, officers, directors, employees, agents, third-party content providers, merchants, sponsors, licensors, or the like (collectively, "associates"), do not make any representations or warranties of any kind, express or implied, with respect to our web site or its Content, including, without limitation, the products, services or information offered or sold on or through our web site or any other web site to which our web site links and the uninterrupted or error-free use of our web site. We expressly disclaim all such representations and warranties, including, without limitation, all warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement to the fullest extent permitted by law. We do not warrant that our web site or files available on our web site will be free from corrupted data, computer viruses or similar destructive or contaminating code. No oral advice or written information provided by us or our affiliates shall create a warranty of any kind. Your use of this web site and any site linked to our web site is expressly at your own risk.
    All information contained on our web site, including information relating to medical and health conditions, products and treatments, is for informational purposes only, and not as medical advice. Such information is often presented in summary or aggregate form and is not meant to be a substitute for the advice provided by your physician or other medical professional(s) or for any information contained on or in any product packaging or labels. You should not use the information contained on this web site for the diagnosis of a health problem or the prescription of medication.
    You should always consult your physician and medical advisors before purchasing or using any products, services or information available on our web site. In addition, you should carefully read all information provided by the manufacturers of the products or in the product packaging and labels before using any product purchased from our web site. Information provided on this web site and the use of any products or services purchased from our web site by you DOES NOT constitute a doctor-patient relationship between you and any of the physicians affiliated with our web site. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.
    Further, we explicitly disclaim any responsibility for any product or service or the accuracy, content, or availability of information found on other web sites that contain links to or from our web site. Because some web sites employ automated search results or otherwise link you to web sites containing information that may be deemed inappropriate or offensive, we cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party web sites, and you hereby irrevocably waive any claim against us with respect to such web sites.
    Price and availability information on our web site are subject to change without notice.



  • Copyright
  • All content appearing on this Web site is the property of:

    Heritage Herbs Touching Lives
    3701 Kathy Road Morganton, NC 28655
    Copyright © 2011-2014 Heritage Herbs Touching Lives. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2014 Heritage Herbs Touching Lives. All rights reserved.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Heritage Herbs Touching Lives and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Heritage Herbs Touching Lives believes that customer conduct violates applicable law or is harmful to the interests of Heritage Herbs Touching Lives and its subsidiaries.

    DISCLAIMERS
    This web site is provided for your use on an "as is," "as available" basis. We, along with our affiliates, officers, directors, employees, agents, third-party content providers, merchants, sponsors, licensors, or the like (collectively, "associates"), do not make any representations or warranties of any kind, express or implied, with respect to our web site or its Content, including, without limitation, the products, services or information offered or sold on or through our web site or any other web site to which our web site links and the uninterrupted or error-free use of our web site. We expressly disclaim all such representations and warranties, including, without limitation, all warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement to the fullest extent permitted by law. We do not warrant that our web site or files available on our web site will be free from corrupted data, computer viruses or similar destructive or contaminating code. No oral advice or written information provided by us or our affiliates shall create a warranty of any kind. Your use of this web site and any site linked to our web site is expressly at your own risk.
    All information contained on our web site, including information relating to medical and health conditions, products and treatments, is for informational purposes only, and not as medical advice. Such information is often presented in summary or aggregate form and is not meant to be a substitute for the advice provided by your physician or other medical professional(s) or for any information contained on or in any product packaging or labels. You should not use the information contained on this web site for the diagnosis of a health problem or the prescription of medication.
    You should always consult your physician and medical advisors before purchasing or using any products, services or information available on our web site. In addition, you should carefully read all information provided by the manufacturers of the products or in the product packaging and labels before using any product purchased from our web site. Information provided on this web site and the use of any products or services purchased from our web site by you DOES NOT constitute a doctor-patient relationship between you and any of the physicians affiliated with our web site. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.
    Further, we explicitly disclaim any responsibility for any product or service or the accuracy, content, or availability of information found on other web sites that contain links to or from our web site. Because some web sites employ automated search results or otherwise link you to web sites containing information that may be deemed inappropriate or offensive, we cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party web sites, and you hereby irrevocably waive any claim against us with respect to such web sites.
    Price and availability information on our web site are subject to change without notice.



  • Privacy Policy
  • Heritage Herbs Touching Lives use of personal information that you may submit to Heritage Herbs Touching Lives through this Web site is governed by the Heritage Herbs Touching Lives Privacy Policy.



  • Shipping & Delivery
  • At this time, Heritage Herbs Touching Lives ships merchandise to locations within the United States and U.S. territories.

    Orders will be processed and shipped within 5 to 10 business days. Shipping and handling charges will be configured once the order is confirmed and will be added to your total order at the time you contact the store for payment.



  • Sales Tax
  • Heritage Herbs Touching Lives charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Return Policy
  •  Our return policy is as follows:
     
    There is a 10 day refund policy on all unopened products. Please send notification of your intent to return and a refund will be issued once the product is received. The cremes and salves will be refunded within thirty days of purchase by returning the unused portion.  The unused portion should be more than
    80% of the product. 
     

     These are natural products and are preserved with natural essential oils to extend their shelf life.  We produce small batches to ensure freshness in our products.

    You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Heritage Herbs Touching Lives reserves the right to change its payment procedures at any time without prior notice to you.